Blakely is changing the world of clothing, and we're looking for a fashion aware individual to join our customer service team!

If you are looking for a role within a buzzing online retailer, that you can make your own - this is the job for you!

At Blakely we take the culture of the company very seriously, it is important you are enthusiastic and outgoing.

Responsibilities:

• Customer service representative; responding to customer questions via telephone, e-mail, and social media
• Stimulating customer loyalty; with direct contact, & social media interaction
• Developing and editing content for website and social media channels
• Think along to enhance customer happiness, optimising Blakely's service and advising the marketing and operations team to optimise the customer journey

Requirements:

• Excellent written English
• Genuine interest in the world of clothing and online retailing
• We love ambition, so if you want to develop yourself into other areas within the company then we’re here to facilitate that!
• Team player with a dynamic, outgoing personality; strong communication skills, both verbal and written, are essential;
• Logical thinking
• Strong work ethic with enthusiasm to work
• You truly care about (our) customers and see the customer happiness as your key responsibility
• Creativity to solve problems
• A great understanding of how to use a computer 

Are you ready to make a genuine impact on to the UK clothing market? Well, we’re here for you!

Details 

• Type: Full time, temporary
• Location: Melton Constable, Norfolk
• Hours: Monday - Friday 9am to 5pm
  
• Work Location: In person

Benefits:

• Casual dress
• Company pension
• Employee discount
• Bonus scheme

 To apply please send your CV and covering letter to careers@blakelyclothing.com 

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